Veenendaal, October 2026 – For complex manufacturing companies, operational complexity is growing faster than their ability to manage it. Projects span multiple countries, lead times remain under pressure, and experienced employees are becoming increasingly difficult to find. According to Togetr, this calls for a new generation of ERP software that does more than store information. It must actively help people make better decisions.
To address this challenge, Togetr is developing Industry Agents: AI agents designed specifically for the processes, data, and decision-making challenges of engineer-to-order (ETO) and configure-to-order (CTO) manufacturing companies.
Rather than adding generic AI functionality to an ERP system, Togetr is building specialized agents that are designed around the realities of complex manufacturing operations. These agents are intended to support teams across engineering, sales, planning, production, and service.
According to Togetr, ERP software is on the verge of a fundamental transformation. Traditional ERP systems have primarily served as a System of Record, capturing transactions and managing business processes. The next stage is a System of Action: a platform that actively supports users in day-to-day decision-making.
“The next generation of ERP will not simply record what happened. It will actively help people decide what to do next,” says Alex Wilbrink, Managing Director of Togetr. “By combining the manufacturing knowledge embedded in Togetr with AI, we can help companies make better decisions throughout their entire operation.”
The Industry Agents are being developed directly within the Togetr platform. This allows them to work with the context that complex manufacturing companies rely on every day, including product configurations, engineering structures, quotations, projects, production orders, material availability, planning data, and service history. It is this combination of processes and data that enables them to go beyond generic AI applications.
The first use cases focus on engineering support, project risk analysis, production planning, shop floor assistance, and service management. Examples include planners receiving recommendations based on historical project and production data, service engineers being guided toward the most likely solution based on fault information, and project teams being alerted to potential risks involving capacity, materials, or scheduling before those risks impact delivery.
In complex manufacturing environments, every order introduces new engineering challenges, product combinations, material constraints, and planning dependencies. While traditional AI solutions often depend on users manually providing this context, Togetr's Industry Agents are designed to retrieve and interpret much of that information directly from ERP processes and transactional data.
As a result, the agents can identify relationships across the entire value chain, from customer requirements and engineering through procurement, planning, production, and service. This gives employees faster access to relevant insights, recommendations, and actionable next steps.
For many manufacturing companies, operational complexity is increasing faster than the number of available employees and faster than the amount of knowledge people can realistically process on their own. Expertise is becoming scarcer, projects are becoming more international, and customer expectations continue to rise.
Togetr believes the next generation of ERP cannot be limited to recording transactions. Companies that want to remain competitive need a platform that actively supports employees in making everyday operational decisions.
With the development of Industry Agents, Togetr is taking the next step toward a System of Action: an ERP platform that not only records what is happening, but also helps determine what should happen next. In doing so, Togetr helps complex manufacturing companies operate with greater speed, confidence, and control.
